Good things. On their way.

Welcome offers, recurring savings and shipping promotions

The proposed email welcome offer is available after signing up to our email list and reduces eligible one-time merchandise by 15% on a customer’s first one-time order. It is limited to one redemption per customer, has no cash value and is not applied retroactively unless we agree or law requires a correction. We may address demonstrable duplicate-account abuse, but will not arbitrarily deny an offer a customer was entitled to receive.

The proposed recurring offer reduces eligible recipe merchandise by 10% on each authorized recurring delivery. The welcome offer does not combine with the recurring discount on the same item. In a mixed bag, eligible one-time items and recurring items receive their respective discounts. Savings are calculated per unit to the nearest cent; the order summary shows the resulting amounts.

Under this example, standard shipping is free for an eligible delivery with a merchandise subtotal of at least $49 after discounts and before tax. Each delivery qualifies independently. The Six-Pack Discovery Box includes standard shipping even when the welcome offer reduces its merchandise price below $49. Additional services, if offered, must be separately priced and accepted.

Product-specific one-time specials, entered discount codes and the welcome offer do not compound. In this example, the lowest eligible one-time price is applied per unit, using the regular price as the reference for percentage savings. A code that does not improve the price does not replace a better offer. Recurring items receive their stated recurring discount instead. The order summary identifies the savings actually applied. Example promotional prices and codes are not live offers until the store launches and confirms them at checkout.

A current promotion may have a stated end date or specific eligibility terms, disclosed before purchase. Ending a promotion does not change an already accepted order or silently remove an ongoing subscription discount; recurring price changes follow Section 8. Coupons cannot require giving up statutory refund, warranty or cancellation rights.

Delivery territory and interstate sales

The illustrative launch footprint for this Ohio-based seller is Ohio, Indiana, Kentucky, Michigan, Pennsylvania and West Virginia. This list is a planning assumption, not a representation that registrations, labeling reviews, tax arrangements or delivery services are already in place. Only the destinations expressly enabled and accepted at live checkout will be served.

We do not accept orders for an unsupported destination and then shift the compliance risk to the buyer. We may restrict particular recipes, postal codes, address types or shipping methods when necessary for food safety, lawful distribution or reliable delivery. Any restriction affecting an order must be disclosed before purchase or addressed through cancellation and refund.

The example does not include international destinations, freight forwarders or export arrangements. If an accepted address later becomes unavailable, we will not charge for a substitute address or route without approval. State-specific consumer protections may apply based on your residence, the delivery destination and other facts, even when the seller is organized in another state.

Shipment timing, delays, backorders and split shipments

Before purchase, the live listing or checkout must state the supported processing period and expected shipment date or window. Carrier transit estimates are separate from the time we need to prepare and hand over the goods. Business days exclude weekends and applicable federal holidays. We will not advertise a shipment deadline without a reasonable basis for meeting it.

For covered online merchandise orders, we will ship within the time promised or, when no shipment time is stated, within the period required by the FTC’s Mail, Internet, or Telephone Order Merchandise Rule, generally 30 days after receipt of a properly completed order. This is not permission to replace a shorter promise with a 30-day wait.

If we cannot meet the applicable shipment deadline, we will send the required delay notice, give a revised date when available and explain the option to cancel for a prompt refund. Our proposed practice is to request affirmative agreement to a revised shipment date. If required consent is absent, or a further delay requires a new choice, we will cancel and refund as required rather than treat indefinite silence as permission.

Preorders or backorders, if later offered, must show their shipment terms before purchase. We will not convert an available item into an undisclosed preorder. A split shipment will not create an undisclosed additional shipping charge. If we cancel only part of an order, the refund includes amounts attributable to those unshipped goods and related charges as required by law.

Address accuracy, delivery issues and carrier responsibility

Provide a deliverable address, including any necessary unit number or access instructions, and arrange prompt retrieval after delivery. Contact us immediately if the acknowledgment contains an address mistake. If the carrier permits a correction, we will disclose any actual additional charge and obtain your agreement before imposing it.

We remain your point of contact for an order lost, damaged or misdelivered in transit. We will work with the carrier and provide an appropriate replacement or refund when the goods were not delivered as agreed. We do not automatically disclaim responsibility the moment a package is handed to a carrier or insist that you resolve our carrier claim yourself.

If tracking says “delivered” but you cannot locate the package, contact us so we can review the delivery evidence, address and circumstances. A tracking scan is evidence, not an automatic forfeiture of your rights. Issues involving theft after a completed delivery, an incorrect buyer-supplied address or an expressly authorized unattended location will be evaluated fairly under the facts and applicable law.

For an undeliverable or refused parcel caused by a buyer-supplied error, we may offer reshipment with a disclosed, approved shipping charge or an appropriate refund reflecting only lawful, disclosed costs. We will not charge an arbitrary penalty or resell returned food without a lawful safety basis. Carrier investigations do not extend mandatory refund deadlines.

Shipment records or packing information will identify the goods and shipping charge and explain how to request a return and cancel any recurring arrangement. Additional destination-state invoice or disclosure requirements will be followed where applicable.